Scheduling – Studio sessions are scheduled by appointment only Monday, Tuesday, Thursday & Friday between 9:30 AM and 2 PM. I only schedule THREE (3) studio sessions per week maximum. For newborns, people generally schedule months in advance of their due date. I know you won’t be able to know for sure when your little one will arrive so I will mark your due date on the calendar for planning purposes. Mini Monday sessions are scheduled on Mondays. If you would like an appointment outside of our regular schedule, we will make every effort to accommodate you. However, there is an additional fee for premium appointment times ($100 for Complete Sessions & $50 for Mini Sessions). Location sessions may incur additional travel feels. Please inquire about your desired location. The session fee is due at the time you schedule your appointment to reserve your time. The balance is due when your digital image collection is ready and before any files are released. Cash, check, Visa, Mastercard, American Express and Discover are accepted forms of payment. Returned checks will be charged a $45 fee.
Rescheduling Policy – I realize children can be unpredictable and that sometimes rescheduling your session may be necessary. As a mother myself, I completely understand. As your photographer, I would much rather have healthy, happy children to photograph! I would appreciate as much notice as possible if you think your child isn’t going to be up for the session. I would be happy to reschedule your session for another day and apply your session fee to the new date.
Cancellation Policy – If you need to cancel your session please do so at least 48 hours prior to your session. Cancellations made at least 48 hours before your appointment will receive a full refund of the paid session fee. Cancellations made less than 48 hours prior to the appointment will receive a refund minus $50.
File Retention Policy (IMPORTANT) – After 60 days (from your session date), only ordered images and images kept for portfolio use are archived for a period of one year. All other images are purged.
Copyright Policy – The copyright of all images remains with Melissa E. Perkins and Just Hatched Photography. When you receive your digital files you will be given a usage license that gives you permission to print your images. There will be a list of Dos and Don’ts included with your the license. Just Hatched Photography reserves the right to reproduce and publish any and all images. This may include but is not limited to our website, Facebook page and advertisements both in print and online.
Order Delivery – Most orders are completed within two to three weeks of order placement. Some speciality items may take longer. Please report any problems or discrepancies with your order within 5 business days for correction or for a refund. Refunds cannot be given on digital files. Sales Tax – California Sales Tax of 8% will be charged on all session fees, collections, and products.
Camera Policy – Camera flashes interfere with lighting equipment during studio sessions. Additionally, multiple cameras can create distractions for even the youngest of babies. For these reasons, please ask Melissa if you would like to take a “behind the scenes” picture with your cell phone camera. All other cameras and video recorders are not allowed during the session.
PLEASE NOTE: Just Hatched Photography is a licensed business in the City of Coronado, California and is registered with the California Board of Equalization. It is a legal business and is run as such, including paying all applicable state and federal taxes. Just Hatched Photography has been owned and operated by Melissa E. Perkins since 2002.
The above policies have been clearly stated so you will know up front what to expect from Just Hatched Photography and what we expect from our clients. If these policies are not something that you feel will work for you, I completely understand and wish all the best in finding a photog raper that best meets your needs. – Melissa Perkins Weisbrod